Customer Service

Contact Us

You may reach our Customer Service team during normal business hours:

• Email us at customercare@borgo28.com
• Call us toll-free at 1.877.BORGO28 (877.267.4628)

Ordering Information

Returns & Exchanges

Please click here to view information regarding Returns & Exchanges.

Price Adjustment Policy

At Borgo28, it is our policy not to give price adjustments for items purchased prior to our Seasonal Sales. It is our belief that prior to the sale, customers are able to shop our full selection of product styles and sizes to ensure they are able to get the exact items they wish to purchase. At sale time there is no guarantee that all styles and sizes will be available or on sale.

Shipping

We ship all orders via UPS from our warehouse in New York. Orders received by 11am EST are shipped the following business day (Monday-Friday) from when the order is placed. Standard delivery is ground service and is expected to take 3-7 business days.

Expedited orders placed by 11am EST will be shipped the following business day (Monday-Friday, excluding holidays). Express Delivery is not an option for packages shipped to Hawaii, Alaska, or Puerto Rico.

Delivery Services

• Standard: $10.00 / FREE on orders over $300
• 2-Day: $30.00

Privacy

Mailing List Removal

If you wish to stop receiving the Borgo28 catalog, just let us know by emailing customercare@borgo28.com or by calling us toll-free at 1.877.BORGO28 (877.267.4628).